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serviceprovider why 2017-05-03T09:26:27+00:00

Your Benefits

  • Automate incoming requests without effort

  • Significantly cut service desk & field engineers time spend:  Save 6K net / field engineer – Calculate ROI

  • Automate supply orders for non-connected machines

  • Increase intervention speed & eliminate 25% (est.) of 2nd visits (accurate machine data & direct chat back)

  • Create a unique & easy conversation with the (potential) customer

  • Significantly cut service desk & field engineers time spend:  Save 6K net / field engineer – Calculate ROI

Service Providers told us the following 

“Think of eesyQ as an automation of your service desk, taking care of a very big part of our daily customer requests. We have integrated it with our key IT-systems and use it as a unique approach to attract new customers”

“With eesyQ, our field engineers are able to complete their work much faster and easier – knowing exactly where our client’s assets are located, and by having a direct contact with the user of the asset within the organisation”

“No more endless calls and emails – our client/supplier communication is now all centralized in one easy-to-use tool.”

“Our feedback about customer experience/satisfaction has improved dramatically over the past 6 months, thanks to eesyQ”.

“Our call centers receive 80% less calls and all requests arrive automatically in our existing ticketing system”.