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Calculate your benefits for service providers
[/fusion_title][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container admin_label=”tabel” hundred_percent=”no” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” video_preview_image=”” border_size=”” border_color=”” border_style=”solid” margin_top=”” margin_bottom=”” padding_top=”50px” padding_right=”” padding_bottom=”” padding_left=””][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_4″ spacing=”” center_content=”no” hover_type=”none” link=”” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” border_size=”0″ border_color=”” border_style=”solid” border_position=”all” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” dimension_margin=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”no”][fusion_title margin_top=”” margin_bottom=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” size=”2″ content_align=”left” style_type=”none” sep_color=””]
Hypothesis
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| VARIABLES | |
|---|---|
| working days / year | |
| working hours / day | |
| average Total employment cost (=TEC) / hour (support staff or technician) | |
| assets managed at clients | |
| Full time equivalent “on the field” (=FTE) (engineers/agents) | |
| assets managed / engineer | |
| Interventions/engineer/day | |
| minutes / intervention (average) | |
| Time saved / non-structured call (in minutes) | |
| % of non-structured incoming calls | |
| Time needed upon arrival at customer (in minutes) | |
| % of calls with (arrival time savings) | |
| % of visits, which are 2nd visits | |
| % of 2nd visits that could be avoided (if full info) |
[/fusion_table][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container admin_label=”key gains” hundred_percent=”no” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” video_preview_image=”” border_size=”” border_color=”” border_style=”solid” margin_top=”” margin_bottom=”” padding_top=”50px” padding_right=”” padding_bottom=”” padding_left=””][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_4″ spacing=”” center_content=”no” hover_type=”none” link=”” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” border_size=”0″ border_color=”” border_style=”solid” border_position=”all” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” dimension_margin=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”no”][fusion_title margin_top=”” margin_bottom=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” size=”2″ content_align=”left” style_type=”none” sep_color=””]
Key Gains
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| Engineer planning | Formula | Current #/year | Current COST | eesyQ #/year | eesyQ COST | Savings (/yr) |
|---|---|---|---|---|---|---|
| Faster handling of interventions (gathering specs, mails, reminders, etc.), because 99% of all data comes in automatically – Use of a mobile portal. | #minutes * #interventions * TEC | 7560 | €52.920,00 | 3780 | €26.460,00 | €26.460,00 |
| Time saved on location (due to better info / visualisation of location on map) | #minutes * #interventions * TEC | 7560 | €52.920,00 | 6048 | €42.336,00 | €10.584,00 |
| Time saved, avoiding a 2nd visit (having full needed info, on materials needed etc) | #minutes of interventions /month * %2nd visits = #minutes spent on 2nd visits | 756 | €33.516,00 | 529 | €23.461,20 | €10.054,80 |
| TOTAL GROSS SAVINGS | €47.098,80 | |||||
| GROSS SAVINGS (/engineer) | €7.849,80 | |||||
| Cost (EQ licences) | #assets * 3€/year | €4.800,00 | ||||
| NET SAVINGS PER YEAR | €40.498,80 | |||||
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* This is an indicative calculation, based on sectorial averages of our partners
** This includes savings on call centers & avoiding second visits
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