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news 2018-03-19T07:40:16+00:00

NEWS

Massive Call Center & operational savings by integrating eesyQ with ConnectWise

Orlando, Florida Nov 8 – eesyQ announces integration with ConnectWise at the IT Nation event (booth 305) in Orlando : eesyQ enables companies to order or request service in 2 clicks via mobile or online, eesyQ also provides an intuitive and centralised job-ticket collaboration workflow between a company, its assets, workers and all the relevant suppliers. Thus, eliminating service-portals and reducing inbound call centre demand and e-mail support “snowstorms”.

“The cost of current communication methods with suppliers is too high, eesyQ enables service requests in 2 clicks via a mobile App, from any location, for any asset, to any supplier at any time, which enables your colleagues to use 100% of their time for core operations” said Jan de Kesel, President and CEO of ISN-Partners Limited. “Customer preferences are changing rapidly, mostly due to the rise in adoption by business and consumers of mobile technology. Our technology will empower your workforce, and provide them with the tools to automate and simplify their routine tasks. Creating satisfied customers, service excellence and harmony within your collaborative environment”.

Mobile design, efficient collaboration and communication

eesyQ is a collaborative platform that enables intuitive management of all the assets & service contracts within an organization. The mobile technology App means it can be used within any type of business setting, even if no one uses PCs or has a desktop.

eesyQ centralizes assets and supplier management communication in ONE mobile app. The tool enables both end-users and service provider to directly communicate with each other, thus eliminating unused customer web-portals or other communication channels, such as phone calls or e-mails. The result is massive time savings by eliminating unnecessary telephone calls and emails.

Service requests can be dispatched to the appropriate contact at suppliers in only 2 clicks. Companies can visualize all assets on interactive floor plans.

All communication can be connected to the existing systems used by the Service Provider or the customer (ERP, Job-Ticketing, etc.).

Be an ISN Partners Guest at CompTIA EMEA Member and Partner Conference London 17th-18th November 2017

Now you can join leading IT solution providers, vendors, distributors and partners at the 2017 EMEA Member and Partner Conference, 17 and 18 October in London.

You can’t afford to miss the interactive, vendor-neutral GDPR session, with practical advice and tools to aid your journey to compliancy. If you’re serious about growing your business, don’t miss this opportunity to expand your knowledge, hear from inspiring industry experts, keep up to date with industry trends, network with new partners and bring value back to your company.

ISN-Partners announces ERP Solution add-on FORTUNA

Phoenix (Aug. 1, 2017) — ISN-Partners today announced the launch of its new ERP add-on: FORTUNA, the foremost, comprehensive ERP solution for office supply dealer businesses, comprised of an integrated e-commerce platform built for SAP Business One. FORTUNA, a robust solution that is designed for our industry on the leading world class platform, SAP Business One, leverages the power of the Internet of Things (IoT) that permeates today’s businesses.

The last decade has seen the IoT saturate daily operations of business’s everywhere, changing our marketplace and radically obsoleting most of the solutions at the heart of today’s Office Supply Dealers business operations systems.

Seemeless Integration to SAP Business 1

FORTUNA is a commanding add-on for SAP Business One, empowering full integration with over 50 office equipment wholesalers. FORTUNA uses a fully customizable e-commerce platform enabling office suppliers with a branded solution for their customers, integrating real time with the backend of SAP Business One incorporating the purchasing logic expected in the extremely competitive Office Supply space. FORTUNA, built on a powerful, contemporary platform, eliminates any loss of functionality when replacing obsolete legacy systems.

The FORTUNA platform addresses the ever-changing marketplace that requires instant confirmation of business operations, limiting encroachment of the big e-commerce platforms.

Powerful e-commerce functionality and more

ISN-Partners eesyQ provides an answer to any office supply dealer looking to dramatically increase customer retention and grow customer satisfaction. eesyQ compliments FORTUNA and delivers a wholly integrated solution allowing customers of the office supplier to simply scan a barcode with their mobile device, ensuring instant replenishment of products and services.

“FORTUNA is a solution created for a long-established industry that has been forgotten when it comes to technologically relevant business systems. Many of these dealers are running on old-fashioned DOS based platforms,” said Gavin Williams, president, ISN Partners. “We set out from the beginning with a clear goal of building more than just an ERP for our industry. Integrating eesyQ does that by modernizing office supply dealer’s business with their customers.”

About ISN-Partners Inc
ISN-Partners Inc. is a technology vendor, delivering the next generation of service and supply chain management. Providing global solutions that automate communication on a Mobile Asset Management platform. Includes indoor and outdoor event reporting, ticketing and customer/supplier follow-up. Also with the In-Map range, ISN-Partners provides the MPS industry with a detailed printer asset information and print device data on the end-users own interactive floor plans, complete within its own Asset Database. ISN-Partners provides custom developed add-ons and solutions for SAP Business One as a software solution provider.

ISN-Partners announces Gavin Williams as President of ISN-Partners, Inc. North America.

Phoenix AZ., June 12th 2017: ISN-Partners today announced that it has incorporated its expansion to North America with ISN-Partners, Inc. and appointed Gavin Williams as President effective June 5th, 2017. Jan De Kesel will assume the role of CEO for ISN-Partners, Inc. and will continue to serve as Chairman of ISN-Partners Board.

“This was the perfect time for Gavin Williams to become President of our new North American branch. We have selected a strong leader, at a time when ISN is in a strong growth position with its product and opportunities,” said ISN-Partners President and CEO Jan De Kesel. Following the launch of eesyQ at the Executive Connection Summit in Scottsdale AZ (May 2017), we had a huge response, and inquiry into the solution, that demanded a dedicated presence in the North Americas. We required a leader who was familiar with the industry, and has the capability to deliver our new solutions to the market. Gavin is unique with his ability to translate technical and market requirements into the value-added benefits that our customers and sales channel require. Gavin will move the company forward with the speed required to capitalize on the opportunities in front of us. Gavin’s vision, strategy and execution track record is what we require, as we enter this new market, and I am confident he will be successful.”

Gavin Williams is joining ISN-Partners after 9 years at MWA Intelligence, and 20 years in the imaging industry. Over his 9 years at MWAi he was an integral part of the executive team in the creation and launch of FORZA built on SAP Business One, the first true ERP ever built and delivered for the imaging and office automation reseller channel. While having many responsibilities at MWAi, he was introduced to ISN-Partners and led the integration of three of ISN-Partners solutions, the “sales configurator”, “service-dispatch GUI”, and “eesyQ”. Utilizing his experience gained from his hands-on experience running the operations function as an imaging reseller, he is an invaluable asset for the continuous design of the ISN solutions ensuring they are a fit for all our applicable markets.

“I am very excited about this new venture and career with ISN-Partners. I have had the pleasure to work with Jan and team for the last 5 years and their benefit driven solutions for the dealers,” said Gavin Williams. “Over the last 20 years I have had the honor to work in this exciting industry, my career has been centered on software solutions and delivering high value ROI solutions to customers. In this highly competitive industry, the target continually changes as dealers look for more ways to generate revenue. ISN-Partners has one of the next revolutionary solutions with eesyQ that has boundless opportunities in limitless verticals. I am focused on accelerating the innovation and execution that our customers expect from their solutions partner, their success is our success.”

About ISN-Partners Limited:

ISN-Partners Ltd. are a technology vendor, delivering the next generation of service and supply chain management. Providing global solutions that automate communication on a Mobile Asset Management platform. Includes indoor and outdoor event reporting, ticketing and customer / supplier follow-up. Also with the In-Map range, ISN-Partners provide the MPS industry with a detailed printer asset information and print device data on the end-users own interactive floor plans, complete within its own Asset Database.

To stay up to date with our technology and company, please follow our LinkedIn and Twitter pages: www.linkedin.com/company/eesyq/www.twitter.com/eesyqglobal/ for media enquiries please contact info@eesyQ.com.

To reach Gavin: https://www.linkedin.com/in/gavinrwilliams/ www.twitter.com/gavin85306 or gavin.williams@eesyq.com

ISN-Partners Announced the Worldwide Launch of eesyQ: Its New B2B Mobile, Collaborative Technology Platform, at ECS (Executive Connection Summit) in Scottsdale AZ Today.

Scottsdale AZ., May 7th 2017: eesyQ enables companies to order or request service in 2 clicks via mobile or online, eesyQ also provides an intuitive and centralised job-ticket collaboration workflow between a company, its assets, workers and all the relevant suppliers. Thus, eliminating service-portals and reducing inbound call centre demand and e-mail support “snowstorms”.

SCOTTSDALE AZ. (PRWEB) MAY 07, 2017

“The cost of current communication methods with suppliers is too high, eesyQ enables service requests in 2 clicks via a mobile App, from any location, for any asset, to any supplier at any time, which enables your colleagues to use 100% of their time for core operations,” said Jan de Kesel, President and CEO of ISN-Partners Limited. “Customer preferences are changing rapidly, mostly due to the rise in adoption by business and consumers of mobile technology. Our technology will empower your workforce, and provide them with the tools to automate and simplify their routine tasks. Creating satisfied customers, service excellence and harmony within your collaborative environment”.

Mobile design, efficient collaboration and communication

eesyQ is a collaborative platform that enables intuitive management of all the assets & service contracts within an organization. The mobile technology App means it can be used within any type of business setting, even if no one uses PCs or has a desktop.

eesyQ centralizes assets and supplier management communication in ONE mobile app. The tool enables both end-users and service provider to directly communicate with each other, thus eliminating unused customer web-portals or other communication channels, such as phone calls or e-mails. The result is massive time savings by eliminating unnecessary telephone calls and emails.

Service requests can be dispatched to the appropriate contact at suppliers in only 2 clicks. Companies can visualize all assets on interactive floor plans.

All communication can be connected to the existing systems used by the Service Provider or the customer (ERP, Job-Ticketing, etc.).

About ISN-Partners Limited:

ISN-Partners Ltd. are a technology vendor, delivering the next generation of service and supply chain management. Providing global solutions that automate communication on a Mobile Asset Management platform. Includes indoor and outdoor event reporting, ticketing and customer / supplier follow-up. Also with the In-Map range, ISN-Partners provide the MPS industry with a detailed printer asset information and print device data on the end-users own interactive floor plans, complete within its own Asset Database.

To stay up to date with our technology and company, please follow our LinkedIn and Twitter pages: http://www.linkedin.com/company/eesyq/ http://www.twitter.com/eesyqglobal/
For media enquiries please contact info(at)eesyQ(dot)com .